So first, my wife's CC bill arrives in the month 1 month late, around the time the next bill normally arrives. We always wait for bill to arrive and then pay immediately. Obviously now we owed late charges, which is probably why I looked at the bill a little closely. So what do I see?
For 2 months someone has been taking rides on LYFT on my wife's CC. Neither of us has account with LYFT, which is a good thing because that's another reason I spotted transactions quickly. There were several of them. My wife didn't see any other transactions she did not recognize. Needless to say we called and had a new card sent.
My question is HTF does this happen? The Lyft App asks for CC#, expiry date, security code, mailing address. 1) HTF does someone have all of this? 2) Assuming someone didn't have it WTF is LYFT doing allowing the charges?
Either Lyft does not care about protecting consumers and/or there is an insider problem at Discover since someone at a shady hotel at which my wife's DID NOT eat might have somehow got hold of all information but not address!
Please vote who the [email protected]
#$%^&* is : Lyft or Discover. There is no 3rd option here. Maybe both. Especially since there is no reason for bill to arrive 1 month late in my mailbox. Almost as if someone "held" it back so we couldn't see all those charges.
PS - We were told to wait till new card arrives before asking whether late fees will be refunded. They wouldn't even say at the point we called they would be. If late fees are not returned - nothing to do with fraudulent transactions, they should mail bill on time - we will be canceling the card because Discover will then be the WFC of CCs for us.