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Fidelity, Schwab Unseat Vanguard In J.D. Power Self-Directed Investor Study

FYI: Vanguard no longer sits atop the leader board in J.D. Power’s annual U.S. Self-Directed Investor Satisfaction Study: The firm’s two-year run was ended by Fidelity and Charles Schwab.

With a score of 807 out of 1,000, Fidelity took the No. 1 spot in the Seeking Guidance Satisfaction Index Ranking, which J.D. Power describes as representative of those who don’t have a financial advisor and are looking for guidance.
Regards,
Ted
https://www.fa-mag.com/news/idelity--schwab-ranks-high-in-j-d--power-self-directed-investor-satisfaction-study-44260.html?print
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