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Fiserv outage Friday - taking down Zelle, other banking services

msf
in Other Investing
Key Points
  • A widespread technology outage has disrupted online banking, ACH payments, and services like Zelle for dozens of banks across the U.S.
  • Customers have reported being unable to access accounts, missing direct deposits, and inability to transfer funds or use online bill pay.
  • The outage raises broader concerns about the risks of dependence on third-party technology providers for core banking operations across multiple banks.
https://thecollegeinvestor.com/57421/banking-outage-leaves-customers-without-account-access/

See also, e.g. https://www.tomsguide.com/news/live/zelle-down-outage-5-2-25

Fiserv advertises that it helps its clients "manage single points of failure". Physician, heal thyself.

In the meantime, it would seem to be a good idea to have multiple checking accounts (those could include brokerage accounts) to protect against outages. And keep a handy dandy paper checkbook in a nearby desk drawer just in case the whole electronic world goes down.
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