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That is just, like, Wells Fargo entered into a complicated contract with its auto-loan borrowers, and the contract provided that in certain circumstances, years in the future, Wells Fargo would have to send some money to the borrowers, and Wells Fargo just stuck the contract in a drawer somewhere and ignored it, and so did the borrowers, so it never sent them the money. Very understandable, for the borrowers, who are busy people who have jobs and lives and are not necessarily reading every word of their auto-loan contracts. Less understandable, for the bank, which is a bank.Or:
Guaranteed Asset Protection (GAP) contracts are a type of debt cancellation contract (DCC) that generally relieve the borrower from the obligation to pay the remaining amount of the borrower’s loan on the vehicle above the vehicle’s depreciated value in the case of a major accident or theft. The auto dealer markets GAP coverage to the borrower and is paid the GAP fee. However, borrowers often finance GAP fees as part of their auto loan at origination and the GAP contract becomes part of the auto loan contract. If the borrower pays off the loan early, or the GAP contract otherwise terminates, the borrower may be entitled to a refund of the unearned portion of the GAP fee that they financed when first buying the vehicle. Such refund obligations usually are governed by the terms of the GAP contract executed between the borrower and the originating dealer, with GAP contracts sometimes requiring that the borrower make a written request to the originating dealer for a GAP refund. Respondent, as the owner and servicer of the GAP contracts, did not ensure that unearned GAP fees were refunded to all borrowers who paid off their loans early.
It is a little hard to tell how that one would work? Like, the rule is something like “certain mortgage borrowers need to be offered this loan modification.” Wells Fargo went through its records to see who needed to be offered the modification, and decided not to offer it to these 190 people because they were dead. They were not dead, so, a failure of record-keeping by Wells Fargo. But also … they were not offered the modification, so they kept paying their mortgages?[1] Like every month Wells Fargo would get a check from these people whom it had erroneously identified as deceased? If you got a check every month from someone who you thought was dead, you would be surprised, and presumably you would update your views. (You might think “aha, they are not dead,” or you might think “wow ghosts are real and very financially responsible,” or you might call them to say “so are you dead or what?”) But Wells Fargo is not a human with normal human intuitions. It is a big bureaucratic institution with databases that don’t necessarily talk to each other in sensible ways, and it blithely went along cashing checks from people while also believing they were dead.Or:
Another error occurred from July 2013 until September 2018, when Respondent did not offer no-application modifications to approximately 190 borrowers with Government Sponsored Entity (GSE) loans. Respondent erroneously identified these borrowers as deceased and therefore did not assess their eligibility for modifications. Respondent is paying approximately $2.4 million in remediation to these borrowers.
Imagine being the sort of person who gets ahead in banking and becomes a senior executive at Wells Fargo. One of your subordinates comes to you to be like “I have an idea for a new product that will attract a lot of customers and bring in a lot of revenue.” Another one of your subordinates comes to you to be like “sometimes we charge people late fees even after agreeing not to, because our systems don’t talk to each other very well; I have an idea for how to modernize them to make sure that doesn’t happen. It will cost a lot of money, but in exchange we, uh, won’t get to charge as many late fees?” Which subordinate would you want to spend more time with? Who sounds like more fun?In the CFPB’s eleven years of existence, Wells Fargo has consistently been one of the most problematic repeat offenders of the banks and credit unions we supervise. …
Put simply, Wells Fargo is a corporate recidivist that puts one third of American households at risk of harm. Finding a permanent resolution to this bank’s pattern of unlawful behavior is a top priority. Today, CFPB is announcing an important step toward that goal: restitution for victims of Wells Fargo’s widespread illegal activities. …
While today’s order addresses a number of consumer abuses, it should not be read as a sign that Wells Fargo has moved past its longstanding problems or that the CFPB’s work here is done. Importantly, the order does not provide immunity for any individuals, nor, for example, does it release claims for any ongoing illegal acts or practices.
While $3.7 billion may sound like a lot, the CFPB recognizes that this alone will not fix Wells Fargo’s fundamental problems. Over the past several years, Wells Fargo executives have taken steps to fix longstanding problems, but it is also clear that they are not making rapid progress. We are concerned that the bank’s product launches, growth initiatives, and other efforts to increase profits have delayed needed reform.
https://citywire.com/pro-buyer/news/boston-pm-shuts-shop-months-after-losing-20bn-subadvisor-spot/a1188410The firm was axed from the fund following what Harbor referred to as ‘a sustained period of underperformance.’
The fund had lagged its benchmark, the MSCI EAFE NR, in every calendar year from 2013 to 2017, according to Lipper data, although was ahead for the year [2018] at the time of the termination.
...
The fund had also experienced outflows with investors pulling money in every quarter from the last three months of 2014 onward. In total, over that time to the end of Q2 2018, the fund suffered net outflows of $28.9 billion, according to data from Lipper.
https://citywire.com/pro-buyer/news/harbor-drops-pimco-from-1-6bn-bond-fund/a1592923The fund suffered heavy outflows in October 2014 following Gross’s abrupt exit from Pimco and has seen money leave in the vast majority of months since then. Over the last five years [through 2021], it has returned an annualized 4.43%, ahead of the Morningstar Intermediate Core-Plus Bond category average 4.12% and the Bloomberg US Universal’s 4.0%.
(Text emphasis added)
WASHINGTON (AP) — Consumer banking giant Wells Fargo agreed to pay $3.7 billion to settle charges that it harmed customers by charging illegal fees and interest on auto loans and mortgages, as well as incorrectly applying overdraft fees against savings and checking accounts.
Wells was ordered to repay $2 billion to consumers by the Consumer Financial Protection Bureau, which also enacted a $1.7 billion penalty against the San Francisco bank Tuesday. It’s the largest fine ever leveled against a bank by the CFPB and the largest yet against Wells, which has spent years trying to rehabilitate its image after a series of scandals tied to its sales practices.
Regulators made it clear, however, that they believe Wells Fargo has further to go on that front. “Put simply: Wells Fargo is a corporate recidivist that puts one out of three Americans at risk for potential harm,” said CFPB Director Rohit Chopra, in a call with reporters.
The bank’s pattern of behavior has made it necessary for regulators to take additional actions against Wells Fargo that go beyond the $3.7 billion in fines and penalties, Chopra said.
The violations impacted more than 16 million customers, the bureau said. In addition to improperly charging auto loan customers with fees and interest, the bank wrongfully repossessed vehicles in some cases. The bank also improperly denied thousands of mortgage loan modifications for homeowners.
Wells Fargo has been sanctioned repeatedly by U.S. regulators for violations of consumer protection laws going back to 2016, when employees were found to have opened millions of accounts illegally in order to meet unrealistic sales goals. Since then, executives have repeatedly said Wells is cleaning up its act, only for the bank to be found in violation of other parts of consumer protection law, including in its auto and mortgage lending businesses.
Wells paid a $1 billion penalty in 2018 for widespread consumer law violations, the largest against a bank for such violations at the time. Wells remains under a Federal Reserve order forbidding the bank from growing any larger until the Fed deems that its problems are resolved. That order, originally enacted in 2018, was expected to last only a year or two.
CEO Charles Scharf said in a prepared statement Tuesday that the agreement with the CFPB is part of an effort to “transform operating practices at Wells Fargo and to put these issues behind us.”
While Wells Fargo tried to frame the agreement with the CFPB as a resolution of established bad behavior, CFPB officials said some of the violations cited in Tuesday’s order took place this year.
“This should not been seen as Wells Fargo has moved past its problems,” Chopra said.
https://morningstar.com/articles/1129750/how-worried-should-new-retirees-be-about-market-losses-and-high-inflationSequence-of-Returns Risk, Explained
What is sequence-of-returns risk? It’s the risk of running out of money in retirement because of losses in the early retirement years. Early losses increase the probability of portfolio exhaustion for two reasons. First, they forestall the stock and bond gains needed to maintain and enlarge retirement funds over time. Second, they can force retirees to sell assets to support their spending at inopportune times—when stocks and bonds boast more-attractive expected returns.
High inflation has accentuated that risk in 2022, as many retirees naturally increase their spending as consumer prices escalate. While this inflation adjustment helps retirees maintain their standards of living, it further ratchets up the pressure on retirement funds and permanently elevates the base spending amount to which future inflation adjustments will be made. After all, today’s currently torrid inflation rate may moderate, but consumer prices are unlikely to go back to previous levels.
Right, they know exactly what's going on. That last "high for longer" message may reflect that; they're nearly done but plan on leaving the rate at/near the peak for a good while to make sure inflation doesn't explode again. I can't imagine they're really going to stay hawk-y until they see YOY at 2%.Yes, I think that Krugman is probably right on. The folks at the Fed aren't morons either- I'm pretty sure that between all of them they won't do anything totally stupid.
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