Just wanted to get this learned community’s input on our situation.
A couple years ago, due to a number of fortuitous events, Mrs. Ruffles acquired a significant amount of cash that she parked at Fido for convenience’s sake. Due to the overheated markets, she’s been reluctant to invest it for fear of incurring a substantial loss. A much more significant amount of funds is fully invested in her retirement accounts here and elsewhere. Her salary more than covers her annual expenses.
When she first acquired her cash, she was in touch with her Fido advisor but decided it was better to do nothing than rush into something. The advisor recently reached out to her so we had a teleconference with him. We thought he might have some ideas but he kept expecting us to drive the conversation.
I mentioned that it wasn’t imperative to invest all the cash right away due to her other investments and that, if she were to invest, our concerns included downside protection and tax minimization. He mentioned dollar cost averaging, Fido’s wealth management service and separately managed accounts, outside advisors Fido works with, and tax-loss harvesting.
It was all very generic so I asked that he forward us more details on some of the strategies he mentioned. In response, he emailed us links to the website pages on wealth management services, managed accounts, and planning services - nothing I hadn’t seen before. To say the least, we were both underwhelmed.
I responded asking for more details (performance, risk, costs, etc.) on the strategies he mentioned so that we could make some informed decisions. After two days, crickets - not even a simple acknowledgement.
Am I expecting too much or should this be in the advisor’s wheelhouse? What have others experienced in working with advisors at Fido and other brokers?