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I cycled through two or three high-yield checking accounts in the 2010s.[snip]
Can't think of the last time I used my debit card to buy something in the past 30 years.
The consumer protections on them are significantly less than for credit cards....
and besides I prefer not to let retail companies have my checking account information.
Umm. Yes. I guess. Their online trading platform directs you to call and confirm what you already know. Like I said, if selling from 1 or 2 funds I’ve learned to ignore it. You can easily pull up your history and see if you owe an early redemption fee. In this case, I pulled from 5 different funds and was reluctant not to follow the instructions. I didn’t feel when I called, however, that they really wanted me to call. I thought they seemed a bit irked that I called re such a mundane issue. But - I might be wrong on that.@hankI don't consider this as 'bad; but that the company trying to be helpful, no?.Fido has an issue where you get a pop-up when you sell a fund saying “If you think you may be entitled to a fee wavier
I had to "negotiate" the amount of the transfer, which for me was over $1mil combined, had to maintain that balance for 90 days before they deposited the money into my accounts, and I negotiated an additional component of the transfer, which was a transaction fee reduction, for institutional share class purchases.When I moved to Schwab from Fidelity, Schwab was matching "cash incentives" offers, from competing brokerages. They matched an E-trade offer for me.
Did they match the terms of the offer or just the amount? Merrill requires one to maintain the balance for 90 days; Schwab promotions typically require assets to remain for a year. Not surprisingly, it was the Fidelity rep who pointed out Schwab's one year holding requirement.
I've never used Schwab's chat, but I have had great luck with Verizon, SiriusXM, T-Mobile, Amex, and other chat-based customer representatives. The advantage is that you can keep the log if there are any disputes down the road. These chat lines are run by 'people' as well ... so if you're decent to them, they'll likely be decent/efficient to you. I don't care HOW I interact with them as long as my problem/concern is addressed promptly and in a professional manner.Chat conversations are very much with a human and the service that I've gotten from them has been just fine, thank you. You talk about people as if they were your personal servants. I'd surely pity anyone unfortunate enough to have to work for someone like you.
I have spoken to many people on the phone including in my ex work thru complicated issues. I never got any complaints and I always got great reviews. Nobody, as well as I, were servants.
But, I expect someone to be a pro at handling customers and getting the right answers.
So let me repeat AGAIN, the best service is usually by talking to a human. That's my experience over many years working in IT in several businesses, including many years in financial institutions and as a customer. If it's important I demand it in writing. That saved me a lot of future problems and time of what was promised.
If you feel otherwise, you can do it your way, others can try both.
Just for the record, you made a harsh judgment of me without knowing anything about me while I never posted anything about you.
+1Low Tech, I think that the other members are saying that the interest rate that you are getting today on your MM funds might not (and probably won't if you look at the past) last forever. In that case, what would your alternative plans be?
I'm a buy-and-holder, but that doesn't mean the same thing forever. Here's the key: "Conditions change."
As things are now, you could put $1M in a money fund and get over $50k a year in interest with no price fluctuation. A few years ago that wouldn't work. A few years from now that may not work either, or it could go up even more, a lot more.
I already answered that three posts above yours. Is everybody here illiterate? And several posts above that I said: "Conditions will surely change -- but we don't know when or in which direction -- adjust as necessary."Low Tech, I think that the other members are saying that the interest rate that you are getting today on your MM funds might not (and probably won't if you look at the past) last forever. In that case, what would your alternative plans be?
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