For the last few days I have been able to log on the VG website as usual, but it will not permit me view certain areas of my accounts.
I get the message: "DATA UNAVAILABLE. Our system is temporally unable to display some of your account information." etc, etc.
Have any of you been experiencing this problem? I have called VG each day to no avail. The agents don't seem to know if this is effecting everyone or only some. They suggest clearing the computer history. That did not work.
Comments
It's possible that Vanguard made some software changes which worked OK on initial testing, but then had to be changed slightly to accommodate all those different browser versions out there. Sounds kind of like that from all of your different experiences.
I am about to move my two remaining accounts to Fidelity, but I don't have to log into V to do that
In this mornings mail I received VGs amended Brokerage Account Agreement.
$25 commission for telephone trades.
$100 fee for account closure or transfer of account to another firm.
Plus several other changes and charges.
All effective June 1.
I'll have to study it more later.
I have been with VG for years. I wonder if other firms charge such fees?
https://mutualfundobserver.com/discuss/discussion/62244/our-service-is-terrible-but-we-ll-charge-you-100-to-transfer-your-account
Many firms charge closeout and/or transfer fees. Some charge fees for partial ACAT transfers, some only charge for full transfers.
For example Fidelity charges no fees. Merrill charges for full transfers and for closing out IRAs (but not a double fee), while it doesn't charge for partial transfers. Similarly, Schwab charges for a full transfer of assets, but not for partial transfers. Robinhood charges $100 for a full or partial transfer out. (Perhaps that's their idea of stealing from the rich and giving to the poor?)
I call BS -- it's mostly done by sending some computer 1's and 0's between firms. The transfer out fee many companies charge is just the FU for leaving us fee. Let us pick your pocket as you leave. If I ever decide to do that again I might try and get the incoming company to pick up the fee for the new business. ADD: The last time I did a transfer I transferred everything but $5 before closing it. They never billed me the closure fee.