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Vanguard Customer "Service."

Start at 14:27.

Comments

  • beebee
    edited December 2025
    Thanks for the video @Crash.

    I found Vanguard's CEO stance on crypto a little misleading, in that; many stock companies that vanguard hold in their mutual funds invest in crypto assets.

    The article linked points to at least 133 publicly traded companies that own crypto. 657,000 Bitcoins or 3.3% of all bitcoin is now on these 133 publicly traded company's balance sheets.

    If vanguard holds these companies in the mutual funds, they own crypto.
    What started with bold moves by Micro Strategy and Tesla has now evolved into a growing list of public companies — spanning industries from crypto mining and fintech to healthcare and retail — that hold Bitcoin on their balance sheets.
    Link:
    135-public-companies-that-hold-bitcoin-and-why-it-matters

    Vanguard owns almost 6.5% of Micro Strategy (MSTR). MSTR owns 597,000 bitcoins of the approximately 20,000,000 bitcoins that have already been mined.

    Check my math:
    597,000 (MSTR ownership of bitcoins) X .065 (Vanguard ownership of MSTR) = 38,285 Bitcoins (Vanguard's ownership of bitcoin through its ownership of MSTR)

    38,805 bitcoins X 87,600.75 (value of 1 bitcoin) = $3,399,347,103.75 or almost ($3.4B) of bitcoin.

    That's a bit of coin.

    Fidelity on the other hand has embraced Block Chain Technology and at some point even mined bitcoin:
    A Look Inside The ‘Fidelity Mafia’ Of Crypto

    Link to Crypto Investing At Fidelity:
    https://fidelity.com/crypto/overview
  • GREAT Vanguard service! Got this VG Flagship email TODAY, 12/31/25. I heard in the OP interview that they are trying to bring back old services such as Flagship, etc. But do they have copy editors?

    From: Vanguard Flagship Services
    Sent: Wednesday, December 31, 2025 5:10 AM
    To: .....
    Subject: We're here to help you prepare for tax season

    Visit Vanguard's tax center for all the answers you need |

    Flagship Services®

    Welcome to 2021! We're here to help you get off to a strong start.
    While the tax-filing deadline is months away, it's not too soon to get prepared—and Vanguard's online tax center is a great place to start. We've gathered lots of helpful information there, including:
    • When to expect your 2020 tax forms. (You can also sign up for e-delivery to be notified as soon as your forms are available online.)
    • Why you might not receive IRS Form 1099-DIV.
    • Where to find the 2020 dividend and capital gains distributions for your Vanguard funds.
    • Help for your most common tax questions.
    Start planning today

    Thank you for belonging to the Vanguard community of investors
    .....




  • @yogibearbull Congrats. I also received the same notification. Fishing or did someone connect to the way back machine?! Maybe just a case of to much Holiday cheer?!
  • @yogibearbull -- must be those system upgrades that Vanguard's been so excited about ! Great customer service is right around the corner !
  • Same. Afraid to click the link for fear I'll be transported in that Way Back machine.
  • @WABAC Peabody would know what to do, eh?
  • catch22 said:

    @WABAC Peabody would know what to do, eh?

    Certainly not Sherman. :D
  • YBB,

    I received the same email notification.
    I've been waiting five years for this! :-)
  • Bringing & ringing in the New Year 5 years late! Gotta love it!
  • I received a follow-up email from Vanguard ~1 hr. ago:

    Dear Observant1,

    Earlier this morning, we sent an outdated tax planning email.
    Our apologies for any confusion that may have caused—we got a little ahead of (or behind) ourselves.

    We plan to send an update next week with resources available to you on Vanguard’s tax center,
    accessible online and through the mobile app.

    We look forward to helping you prepare for the upcoming tax season.

    Wishing you a safe and happy New Year.
  • They live among us!
  • My AI helper made me do it.
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