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New Retiree question. Use more than one retail brokerage for whatever reason ???

edited 9:46AM in Other Investing
From a conversation on Sunday. Should they use more than one brokerage for any good reason(s)?
The direct question was whether to use Fidelity or MS/E-Trade, OR both? I also expressed that although Fidelity is a private organization; any serious market or economic conditions to the 'large negative' should not impact Fidelity anymore than the other large retail investor companies.
I'm fully biased as we've used Fidelity since 1978. But, we have stayed abreast of those here using other organizations and the pros and cons.
I expressed Fidelity as my choice for decent customer service, more investment choices than would ever be needed for the 'regular person', low or no fees for some investments; which includes very low ER's for just about everything and a decent 'online' interface. They would also have an investment office about 20 minutes from their home.
To the best of my knowledge, the initial new accounts would be for 'rollover' of 401k's to IRA's.

Thank you for your thoughts,
Catch

Comments

  • Fidelity certainly has a top-drawer reputation. I'm with Schwab. I wonder whether Fidelity plays that silly game that Schwab plays? When I move money into the account from my bank, it is impossible to just set-it-and-foget-it so that the transferred money can be earmarked to be added as a deposit into my chosen MMkt. At Schwab, I must make a manual buy order to get that money into the MMkt, every time.

    If that nonsense can be avoided at Fidelity, that would be a plus.
    I DID NOT enjoy Schwab's website at the start, especially. Everything you might need is mis-named, mis-located, disguised or hidden behind something else. Now I'm used to it.

    But when deciding whether to go with Schwab or Fidelity, I found Fidelity's website to be simply abominable. So, there's THAT.
  • Hey there Catch- We use Schwab primarily because there is a Schwab office one block away, and my wife doesn't drive. By concentrating everything at Schwab she can get assistance if I'm no longer around.
  • edited 1:13AM
    Old_Joe said:

    Hey there Catch- We use Schwab primarily because there is a Schwab office one block away, and my wife doesn't drive. By concentrating everything at Schwab she can get assistance if I'm no longer around.

    Yes, by the way: Schwab is the only major brokerage who thinks that Oahu is worth an actual brick and mortar office. (Well, excuse me: I remember now that Edward Jones is around in a few locations, by appointment only, I suppose. But isn't that a different sort of animal?) Just try and get Schwab/Honolulu on the phone. That's just not gonna happen. Unconscionable. I suppose if there were something I needed personal help with, I could stop in to make a f*****g APPOINTMENT for another day, requiring an additional trip downtown. So, they get an "F" from me for customer service.
  • We have been Fidelity and Vanguard customers since the 90’s. Both firms were my 401(K) administrators with different jobs we had. Two years ago, we consolidated most of our Vanguard’s IRA accounts to Fidelity for ease of management. While Vanguard offers many low cost index funds and ETFs, we prefer Fidelity since it has many more financial planning tools than that of Vanguard. Don’t think any large brokerage is perfect, but Fidelity able to meet 90% of our needs. Although we are not their Wealth Management client, there is a private number that you can call them directly.

    We rollover our 401(K) to Fidelity. They make the 3-way phone call arrangement ahead of time, where the process is completed over the phone. The rollover took about 5-7 business days to complete, and Fidelity will keep you informed along the way.
  • Do you mean GS or MS?

    Unless there's a service that you can't get at your main brokerage, I don't think there's a big need (perhaps reliability?) to use multiple brokerages. For simplicity in the future (when RMDs kick in) we've consolidated T-IRAs at Fidelity. But we have Roths (that we typically leave alone) spread out for other benefits.

    E*Trade sells all its fund offerings no-load & NTF (except for three RE funds with loads) and they offer a good selection of third party MMFs like VUSXX and WMPXX. So E*Trade has its distinctive plusses.
    https://www.etrade.wallst.com/Research/Screener/MutualFund

    Even at Fidelity, you have to move deposited money from "checking" (core fund) into other funds manually. In this sense, the other MMFs are not different from, say, WCPNX. If you deposit money in person, you can instruct Fidelity to make a fund purchase rather than put the money into "checking".

    I don't find walking into a brokerage office of any value - the rep just calls the back office anyway to get answers to my questions. But for others a physical presence is important.

    My situation with office locations is similar to others', at least if one takes my warped perspective. There's a Schwab office four blocks (1/4 mile) from me. But there's no Fidelity office in the county where I live, the most populous in the state, nor in the adjoining county, second most populous in the state. Instead, I have to travel to a rinky-dink 23 sq mile island that has seven, count 'em, seven(!) Fidelity offices.

    Originally called Manhatta (or some similar variant), that island is now known as Manhattan, where MS is headquartered. And we've come full circle.
  • Two things I would consider. SIPC coverage is 500k on any one account at any brokerage so I would want to know all the details regarding how to set up the accounts with this in mind. No company IMHO is absolutely free of possible hacking and inability to access an account for a period of time. Therefore having accounts at 2 brokerages possibly protects against inability to access your funds if this occurs. We use 3 brokerages with the above in mind.
  • edited 7:13AM
    @Crash, I do recurring transfers at Schwab. I just checked Fido too and under Transfers, it also offers recurring transfers.

    Unfortunately, Schwab doesn't offer m-mkt fund as core, so money have to be shifted as T+1. Fido offers SPAXX as core, Vanguard VMFXX as core.

    @Sven, those 3-way calls are standard for transfers/rollovers from 401k/403b. But IRA transfers/rollovers don't require them and the target broker can take care of all of the paperwork - and there has been some stories about fraudulent transfers.

    I have multiple brokerage a/c - Schwab, Fido, Vanguard. Among these, I like Vanguard the least. In fact, I was quite happy with Vanguard mutual fund only account, but a few years ago, it forced me to change to brokerage.

    Fido and Schwab compare well, both have physical offices nearby.

    Each brokerage has some aspects that you can complain about, but things are vastly better than before the discount brokerage revolution was launched by Charles Schwab (yes, the same old fellow that you may see on TV). I had BAD experiences in that old era too. US brokerages are also much better than those overseas.
  • In line with what I think the OP was asking, and beyond the points raised by others, I would add that, for the paranoid (and they might indeed be out to get you), having a couple of repositories of wealth mitigates the (miniscule?) risk that you will suffer a total breach of your finances. Having money squirrelled away in a few different places just seems prudent to me.
  • Hi @msf
    Do you mean GS or MS?
    Opps....late night finger fumble. Morgan Stanley.
    Thank you for the keen eye.
  • Consolidated everything at Vanguard except one small HSA at Fidelity since VG didn't have an HSA choice at the time I opened it. Haven't been to a brick and mortar bank/brokerage in 20, maybe 30,40 years that I can remember. Although I have no complaints with Vanguard if I had to do over knowing what I know now I'd pick Fidelity as they have better financial tools.

  • @yogibearbull "I do recurring transfers at Schwab."

    Do you mean recurring transfers from your Schwab bank account to another bank? I'm thinking of setting up a 'clean' Schwab bank account to receive my DD and then establish monthly transfers to my current bank where all my autopays are made from.

    I think it's better that way from a risk management perspective and also b/c I can use Schwab ATM card when overseas to get cash in local currency w/o getting my face ripped off doing it at a retail currency exchange site.

  • @Crash With Fidelity, taxable or non-taxable acct. one has 1 of 2 usual default mmkt's. that money goes into when transferred 'in' from a bank or CU acct. Currently these provide a yield of 3.66 or 3.73%. These are the first parking place for outside monies moved into an account. From this point, one may leave the money there until an alternate investment choice is made. The interface for processing a 'buy' into a mutual fund, an 'etf' or an individual stock/bond is quite straight forward, as one is stepped through the process. There is a final 'preview' of the transaction one is doing, before placing the order. The same applies in reverse when a 'sell' function is chosen to remove an investment no longer wanted; be it a mutual fund, 'etf' or individual stock/bond. The proceeds of the sale go back into the mmkt.

    Looking for more info notes that Schwab has a 'cash assets' when moving monies into an account. It is is indicated that the 'cash assets' also pays a 'yield' until action is taken to move the monies to another investment.
  • @Sven - I would personally love to do more with Vanguard, but their customer service is absolutely, freaking, ridiculously bad. Charge me the extra .000132% or whatever they pride themselves on trimming back on the ER this quarter, and be easier to do business with.
  • edited 9:59AM
    @rforno, yes, I transfer out from Schwab BANK to another bank through auto transfers. However, the link could work for transfers into Schwab Bank too.

    There was one problem that I (and maybe others) complained about and they fixed it.

    When money transfer date was a holiday or over a weekend, Schwab would move the transfer date forward. I told them that is fine for Bill Pay but not for money transfers - because some expected deposits or dividends may be delayed. So. they now move the money transfer date back, not forward.
  • @rforno, yes, I transfer out from Schwab BANK to another bank through auto transfers. However, the link could work for transfers into Schwab Bank too.

    There was one problem that I (and maybe others) complained about and they fixed it.

    When money transfer date was a holiday or over a weekend, Schwab would move the transfer date forward. I told them that is fine for Bill Pay but not for money transfers - because some expected deposits or dividends may be delayed. So. they now move the money transfer date back, not forward.

    Awesome - thanks for confirming that!
  • edited 11:12AM
    Fidelity’s cuss service is slipping a little. Sad to say. Recently a “corporate action” resulted in my having 2 (near identical) positions in my CEF basket. The fund was SWZ which had sent me an “offer” involving a corporate restructure. (I had 2-3 weeks to accept.) It was a small sum, so rather than having to deal with it, I sold the fund and replaced it with something else. However, the “basket”, for which I pay $5 monthly, started to hyperventilate. It insisted I had 11 holdings (including the 0 sum “offer”) where I only had 10. Essentially, all the basket functions (sell, buy, rebalance) shut down. I called Fido twice seeking resolution. The first person sounded young and knew very little. A day later, I spoke with someone more experienced who thought the problem would self-correct over night. It didn’t. I finally realized that the best approach was to close out the basket (move all CEFs outside) and then to create a new basket with a slightly different name. Moving holdings into and out of a basket is fast and simple. And doesn’t involve any trades. But why didn’t the Fido reps figure this out?

    To the OP - If younger I would spread holdings around more (2-3 brokerages). At late middle age I don’t think that’s as critical. Only, I think, from the standpoint of some extra security. In terms of functionality, Fido can do most anything needed. Easy to link to outside accounts for money transfer.
  • @gman57 "Haven't been to a brick and mortar bank/brokerage in 20, maybe 30,40 years that I can remember."
    Are you printing your cash needs?
  • @rforno As YBB I use Schwab & local bank to transfer money both in & out. I use Schwab as my bill pay.
    Do you feel your local bank is more secure for paying bills.
  • Derf said:

    @rforno As YBB I use Schwab & local bank to transfer money both in & out. I use Schwab as my bill pay.
    Do you feel your local bank is more secure for paying bills.

    No my credit union is fine for billpay -- I just want to use some of Schwab bank's services but don't want to dump my current bank and/or deal with having to redo all the direct-pay setups.


  • edited 3:10PM
    I do not use brokerage accounts to pay any bills.
    Money is transferred from the broker to my credit union where Bill Pay is configured.
    Using separate institutions for investing and paying bills has long been my preference.
  • edited 2:13PM
    Derf said:

    @gman57 "Haven't been to a brick and mortar bank/brokerage in 20, maybe 30,40 years that I can remember."
    Are you printing your cash needs?

    Joined a credit union back in the early 80's, everything done by mail back then, internet now.

    Cash == ATM's that have been around forever at local business like grocery store, gas station once every 6 months or so, even less now. I guess you could call an ATM at 7-11 or Lowe's Food a bank.
  • edited 2:24PM
    I have accounts at Schwab, Fidelity and Vanguard. Schwab imo is the best one stop shop solution because it has a real bank vs. the other two. So you get Zelle for example. A real bank also makes it easier to wire in/out vs. the convoluted nonsense at Fidelity.

    The biggest downside of Schwab is that the MMF cannot be used as a core fund, there's always manual MMF trading required when one is buying/selling investments. I have never stepped into the offices of any brokerage in 25+ years.

    Schwab has excellent customer service, better than Fidelity or Vanguard by a long stretch. Fidelity has a solid website. Vanguard lowest ER's for sure but sub-par website and customer service.

    The 500K SIPC limit reason for splitting across multiple brokerages and accounts makes intuitive sense but at some point it becomes unwieldy to manage. Honestly, if any of these three brokerages melt down, it will pretty much be beans and bunker time so I wouldn't worry about the 500K thingy.
  • I dumped Vanguard when their customer service fell off the cliff but still use Fidelity and Schwab.

    Main reason is I do not like having all my assets at one place. what if they get hacked and are down for several days?

    Schwab has better customer service, at least with my AUM I get a dedicated dude I can email. The original fellow got too busy to respond but has an associate who is very useful.

    We have an Investment advisor who uses Schwab so that is another reason.

    Big disadvantage is Schwab does not have a sweep account and you have to buy and sell MMF yourself or leave cash sitting with no return.

    Fidelity has been less responsive and never offered a dedicated rep, even when I asked and wanted to talk to someone about investment advisors. I was surprised they really didn't seem interested in my money. I am a little leery of their status as a purely private firm but I doubt you would get much warning from Schwab that things were really crashing either.

    We went ahead with an independent firm that uses Fidelity but it seems the sweep function for MMF is now turned into "FCASH" that pays minimal amounts.

    Even the Advisor ( with $110 Billion at Fidelity) has to do nighttime buys and sells of MMF.

    If I had to pick one it would be Schwab





  • edited 5:15PM
    As with many of the others, the only downside to Schwab is that Schwab does not have a sweep account and you have to buy and sell MMF yourself or leave cash sitting with no return. Otherwise they are just fine for everything that we need.

    One accidental benefit of "you have to buy and sell MMF yourself or leave cash sitting with no return" is that I take a look at the Schwab account every day, because I never know when cash is going to show up from some CD or T-bill interest.

    So while I'm there I check the bank balance every day to make certain that there is just enough in it to cover all outstanding checks, and also provide a sense of security because I can see that there's not been any "funny stuff" happening with any of the accounts.
  • I use Vanguard only for brokerage services. Have no issues with them and use my local bank to transfer money back and fourth with Vanguard with no problems in the last 10+ years.
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